Macy’s CEO Talks Mini Stores, Consumers Under Pressure, and Culture

Macy’s CEO Jeff Gennette was at the National Retail Federation’s conference to deliver an update to his peers in the retail industry. In a mainstage session, Gennette touched on the consumer mood at the start of 2023; how Macy’s has begun converting some traditional stores to a smaller Market by Macy’s model; and attracting and retaining workers.