Latest Insights
Deploying AI at $28B Sun Life Financial: Learnings So Far
InnoLead interviews Sun Life exec Laura Money about how she prioritizes AI projects; some of the concrete outcomes they’re seeing so far; and why Sun Life has joined other Canadian companies to form the AI Consortium.
Fidelity, GM, and Best Buy Heath: Stories from the Front Line of Deploying New Technology
Speakers at our recent Impact conference share advice on getting new tech across the gap from demo to deployment.
A Practical Guide to Using AI to Identify Problems Worth Solving
How can AI be useful in business-to-business innovation? By identifying the right problems to solve, write Ranjan Dash and Suresh Chandran.
How Synchrony is Preparing for the Arrival of Agentic Commerce
Remember the emergence of e-commerce in the 1990s? Keep an eye on the horizon for agentic commerce, says Carol Juel, executive vice president and CEO of Synchrony Financial’s Digital Platform.
How to Think About Startup Engagement in 2026
In a session at the most recent Impact conference last month, we looked at some of the reasons why it might make sense to partner with a startup rather doing everything in-house — and a few metrics and indicators that can let you know whether or not your approach is working.
What Should Companies Do with All the Free Time that AI Creates?
If AI software is going to take over a bevy of repetitive tasks and processes, then what should organizations be doing with the time that frees up? We talk with business school prof David Schonthal.
How Perdue Farms is Pursuing Differentiation with AI
We talk with Perdue Farms CIO Mark Booth about the company’s AI journey, including what future concerns are keeping him up at night.
Rewiring the Way R&D Organizations Think
R&D teams tend to understand their products with precision — but not always the people those products are designed for. Deirdre Walters explains how to address that…
Why Digital Transformation Still Gets Stuck Inside Large Organizations
When digital transformation gets stuck, the reason is rarely a lack of technology, writes Marcus East. More often, new technology is being added to organizations that still operate through outdated systems, rigid structures, and old assumptions about how work should get done.



















