How Ralph Lauren is ‘Democratizing the Use of AI’

Janet Sherlock recently wrapped up seven years as Chief Digital and Technology Officer at Ralph Lauren. We spoke with her as part of our research report, Creating New Value in Large Organizations, discussing her approach to digital transformation, the role of AI in retail, and strategies for strengthening customer experience in a competitive market.

By Daniel Pereira · November 22, 2024 · 1 min read

In September, Janet Sherlock wrapped up her seven-year tenure as the Chief Digital and Technology Officer at Ralph Lauren, the storied American apparel and lifestyle brand. Her position included full responsibility for the global e-commerce operation of the business. And she…

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