How Lowe’s is Renovating the Customer Experience with AI

We talk to the Senior Vice President of Product & Technology at retail giant Lowe’s about AI and their 2024 innovation agenda. Generative AI can create new types of experiences for customers looking for home improvement inspiration, he says.

By Daniel Pereira · April 3, 2024 · 1 min read

How does one of the biggest retailers in the US, $97 billion Lowe’s Companies, build a technology foundation that will let it create new offerings for both customers and employees? That’s a key focus for Chandhu Nair , who joined the company in 2020. Nair, who has been an…

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