Three Roles That USAA Labs Plays

Zachary Gipson explains how his USAA Labs team engages employees and members; experiments with new technologies; and works to build new businesses.

By Scott Kirsner · January 15, 2018 · 1 min read

From drones to Alexa skills, bitcoin to facial recognition, few financial services companies are as quick to explore the potential of a new technology as San Antonio-based USAA. Founded in 1922 when a group of 25 Army officers got together to collectively insure their cars,…

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