Industry57 stories

Insurance

Insights

Inside Look: The Hartford’s IoT Innovation Lab

The Hartford has been writing insurance policies for US businesses and consumers for more than 200 years. In 2018, the company launched an Internet of Things (IoT) Innovation Lab, focused on using technology like water and humidity sensors to collect data and detect and prevent costly losses from incidents like water leaks and pipe bursts. We talk to the two leaders…

Steven Melendez · Dec 17, 2024
Insights

How Will AI Impact the Construction Industry? Insights from AXA XL Executive

Cheri Hanes is Vice President and Head of Construction Innovation and Sustainability at AXA XL, the US commercial subsidiary of French $89 billion insurance giant AXA. We conected with her recently on the three pillars her team focuses on; progress metrics; managing the risks of new technologies; and how AXA XL is embracing AI.

Scott Cohen · Aug 5, 2024
Insights

How Generative AI Customer Service is Saving One Insurance Firm $4M a Year

This is a excerpt from the new Corporate Buyers’ Guide to LLMs, published this week by GAI Insights. In producing the report, the analyst firm interviewed consultants and vendors, as well as chief technology officers, chief digital officers, chief innovation officers, and other company leaders at 40 prominent organizations. • • • A GenAI customer care project […]

Scott Kirsner · Nov 15, 2023
Insights

CSAA Insurance: Making Build-Buy-Partner Decisions for AI

“Insurance companies are one of the original, very data-centric industries,” says Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer. Brackeen describes how they’re investing in, and deploying, AI technology.

Steven Melendez · Jul 21, 2023
Insights

Q&A: Setting Up a New Innovation Function from Scratch

Jim Suchara joined The Doctors Company, a $1.2 billion malpractice insurance carrier, in September 2021. We spoke with Suchara, the company’s Chief Innovation Officer, about entering a new organization to spur innovation.

Scott Kirsner · Jun 23, 2022
Insights

Member Spotlight: Joshua Kreger, Pinnacol Assurance

Joshua Kreger is Director of Safety Innovation and Strategy at Colorado-based Pinnacol Assurance, which provides worker’s compensation insurance. We spoke with him about the software he uses, and the need for radical candor, as part of our IL Member Spotlight series.

Kate Katz · Mar 9, 2022
Insights

Member Spotlight: Michael Gudas, Liberty Mutual

Michael Gudas is the Director of Innovation Strategy & Operations for Liberty Mutual’s Global Risk Solutions Division. We spoke with Michael as part of our IL Member Spotlight series.

Lilly Milman · May 11, 2021
Load MoreShowing 10 of 57

Thanks to our strategic partners

AIPath logoAucctus logoDisruptive Edge logoEzassi logoHYPE logoITONICS logoPeer Insight logoQmarkets logoWellspring logo