CSAA Insurance: Making Build-Buy-Partner Decisions for AI

“Insurance companies are one of the original, very data-centric industries,” says Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer. Brackeen describes how they’re investing in, and deploying, AI technology.

By Steven Melendez · July 21, 2023 · 1 min read

CSAA, the California-based insurer, traces its roots back to the early days of automobiles: 1914. It provides auto, homeowners, and other insurance to about 2.5 million AAA members. We spoke to Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer, and Beti Cung, the…

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