The Hartford has been writing insurance policies for US businesses and consumers for more than 200 years. In 2018, the company launched an Internet of Things (IoT) Innovation Lab, focused on using technology like water and humidity sensors to collect data and detect and prevent costly losses from incidents like water leaks and pipe bursts. We talk to the two leaders…
We talk with Bruno Sardinha of Travelers about leveraging new technologies, adapting to market dynamics, and building a diverse talent pool.
Cheri Hanes is Vice President and Head of Construction Innovation and Sustainability at AXA XL, the US commercial subsidiary of French $89 billion insurance giant AXA. We conected with her recently on the three pillars her team focuses on; progress metrics; managing the risks of new technologies; and how AXA XL is embracing AI.
This is a excerpt from the new Corporate Buyers’ Guide to LLMs, published this week by GAI Insights. In producing the report, the analyst firm interviewed consultants and vendors, as well as chief technology officers, chief digital officers, chief innovation officers, and other company leaders at 40 prominent organizations. • • • A GenAI customer care project […]
“Insurance companies are one of the original, very data-centric industries,” says Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer. Brackeen describes how they’re investing in, and deploying, AI technology.
Jim Suchara joined The Doctors Company, a $1.2 billion malpractice insurance carrier, in September 2021. We spoke with Suchara, the company’s Chief Innovation Officer, about entering a new organization to spur innovation.
CSAA Insurance’s Chief Strategy and Innovation Officer, Debra Brackeen, talks with Mona Vernon of Fidelity Investments about building lasting innovation structures.
Joshua Kreger is Director of Safety Innovation and Strategy at Colorado-based Pinnacol Assurance, which provides worker’s compensation insurance. We spoke with him about the software he uses, and the need for radical candor, as part of our IL Member Spotlight series.
Sujata Mehta, Assistant Vice President of Innovation at FM Global, shares insights on how to avoid common mistakes corporates tend to make when beginning a partnership with a startup.
Michael Gudas is the Director of Innovation Strategy & Operations for Liberty Mutual’s Global Risk Solutions Division. We spoke with Michael as part of our IL Member Spotlight series.
How do Chief Innovation Officers build a strategic pipeline of innovation activities? And, what do they do to influence culture? CInOs from CSAA and PA Consulting explain.
Investors from the insurance firm AXA Next Americas and energy giant Shell shared how they’re approaching corporate venture capital in 2021.
How can AI and machine learning provide patients with personal, preemptive healthcare? Rajeev Ronanki, Chief Digital Officer and Senior Vice President of Anthem, explains.
How can organizations build a culture of innovation and effectively create buy-in for change? Sarah Chavarria, the Chief People Officer of Delta Dental, explains.
Tandi LeFranc is the Director of Business Strategy Acceleration at Pacific Life. We spoke with Tandi as part of our IL Member Spotlight series, which profiles our members.
When it comes to creating alignment with CEOs, John Hancock Insurance CEO Brooks Tingle advises that innovators at large organizations start with organizational vision and values.
Swiss Re Digital Catalyst Jerry Gupta discusses his approach to working with Big Data and AI, including why teams often fail when working with new technology.
As the pandemic surged, John Hancock saw more Google searches related to life insurance. But its traditional approach to policies involved in-person medical exams. Here’s how they adapted.
When asked about the role innovation plays at Anthem Blue Cross, Mariya Filipova said her team helps the insurance provider transform into an “AI-first enterprise.” Watch for more…
Amit Bhatia, Head of Manulife/John Hancock Innovation Labs, shares details about his team’s digitization, his current projects, and more.
Artificial intelligence is a central topic for discussion and experimentation at many companies. But some are making more decisive moves, building capabilities around AI in a way that may create an important new kind of competitive advantage. This interview series features Wayfair, CSAA Insurance, Duolingo, and more.
Firdaus Bhathena, Chief Digital Officer of CVS Health, shares how his team has pivoted to meet consumer needs — like exploding demand for deliveries — during the coronavirus pandemic.
In Good Company, a MassMutual initiative, wants to help participants manage their financial futures with workshops, free of charge.
How might corporate venture funds need to adjust their strategy in 2020? Joel Albarella of New York Life Ventures answers this question and more, as part of a recent episode of One Quick Thing.
The team from AXA Next US shares tips for running distributed teams, and changes they are seeing in the startup landscape.
Experts share best practices for teams as they navigate uncertainty. Topics include shifting teams’ priorities, switching to remote work, and cultivating a “service oriented” mindset.
According to Andy Miller, SVP of Innovation at AARP, the Washington, DC-based nonprofit, “Social mission is great, but we often say ‘No money, no mission.’” So how can nonprofits make the case to create or scale their innovation teams with both funding and social mission in mind?
Looking for the advice to kick start your month? Check out five takeaways from our July coverage of corporate innovation…
Bharat Rajaram of Aflac discusses how the company grew its corporate venture fund in a year and the role of Aflac Venture Labs. Get advice here…
AXA Next unites the French insurance company’s innovation initiatives. Learn more about AXA’s different innovation funds and how the company explores the insurtech.
How does the world of car insurance not only survive, but find opportunities for growth? Debbie Brackeen of CSAA Insurance Group, explains the company’s approach…
Ace Moghimi, an experienced insurance industry innovator, offers his tips for creating significant change in large organizations.
New York Life’s Ventures has been amping up its investments in “frontier technologies” that can improve the client experience, streamline operations, and help grow the business.
Zachary Gipson explains how his USAA Labs team engages employees and members; experiments with new technologies; and works to build new businesses.
Two slides lay out how David Crean of Anthem’s Innovation Studio views the different innovation options that a company might pursue…
Robin Glasco of Blue Cross Blue Shield of Massachusetts discusses why internal corporate innovation groups should “go where the love is” when pursuing new projects.
The insurance industry, says Zia Zaman, has “lost its way by not focusing on the customer.” Here’s how Zaman of MetLife Asia, is working to change the status quo.
Zaffre Investments, a part of Blue Cross Blue Shield of Massachusetts has a clear objective: Finding startups solve problems in the company’s ecosystem.
Jim Winkler of Aon Health explains the process that his team uses to set the innovation agenda, and determine priorities, in collaboration with line of business executives.
AIG and John Hancock execs discuss how insurance companies can innovate in the face of regulatory oversight, privacy concerns, and the status quo.
Five years after starting the innovation team, Cambia Health Solutions’ Mohan Nair shares what he learned about different innovators, including some you may want to avoid.
Among the goals behind Assurant’s Strategy Learning Game: helping employees understand the company’s direction and driving a shift to urgency. Melissa Kivett explains…
Chris Kay of Humana discusses how the insurer is collaborating and co-creating with startups, and outlines his process for going from ideation to market.
MetLife’s Chief Innovation Officer shares his approach to supporting innovation at the insurance company — and also on how to avoid the “danger zone” of innovation.
Executives at Manulife Financial knew they needed to play more offense when it came to exploring and experimenting with new technologies.
On our latest InnoLead Live call, we spoke with Aaron Proietti of Transamerica about the evolution of the insurance company’s innovation program — including approaches that have worked, and those that haven’t.
Innovators at USAA were among the first in their industry to get approval to test unmanned aircrafts. Their objective? Speeding up the claims after natural disasters.
Every company has different DNA, which means innovation approaches need to differ. Find out how to innovate for your DNA…
Allstate’s Moises Norena talks about how the $34 billion insurer is measuring innovation impact and why innovation can sometimes be a tough sell in a services business.
Nicole Bell, Executive Director of the new Cambia Grove, discusses how and why her employer, Cambia Health Solutions, created the the facility.
Organizing supper clubs and offering classes on how to plan for the zombie apocalypse, a spin-out from MassMutual tries to target the future consumer. Here’s how it works…
Héloïse Lauret of BNP Paribas Cardif discusses the three main culture-change initiatives the French insurance firm has launched — and the importance of building trust.
Aaron Proietti explains how his group’s mission has evolved, shifting from an isolated “skunkworks”s to more of a consultancy to the business units…
Chubb, Global Innovation VP Gerry Myers explains how the insurer created a “social layer” for innovation, to help weave innovation into employees’ daily activity.
As staffing levels have risen and fallen, and reporting relationships have changed, $40 billion health insurer Humana has kept a commitment to innovation alive.
We’re assembling collection of job descriptions for a wide array of innovation-related roles, including in financial services, insurance, and payments…
Execs from Time Warner, Blue Cross Blue Shield of Massachusetts, and TechStars talk about the upside in supporting accelerator programs for entrepreneurs…
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