Changing Culture at BNP Paribas Cardif

Héloïse Lauret of BNP Paribas Cardif discusses the three main culture-change initiatives the French insurance firm has launched — and the importance of building trust.

By Scott Kirsner · January 6, 2015 · 1 min read

“We’re totally focused on the culture side of innovation,” says Héloïse Lauret , Head of Innovation at BNP Paribas Cardif , the insurance subsidiary of the €38 billion French bank . Departments such as marketing, technology, and digital are all responsible for innovating within…

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