How This New Innovation Team is Figuring Out Its Metrics

Jodie Brinkerhoff’s innovation team at DFW Airport is relatively new, founded about two years ago. She shares insights on what has been working and what metrics she turns to…

By Lilly Milman · March 23, 2021 · 1 min read

The needs of Dallas/Fort Worth International Airport, one of the busiest airports by passenger traffic in the world, are constantly evolving — whether the team is reacting to a local emergency like February’s winter storm in Texas or a global one like the pandemic. This can…

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