Amex Exec on New Capabilities & Spreading a ‘Growth Mindset’

Amex’s Lei Chen viewed her role as having three main components. Task number one: “[Find] the right talent in place to embrace the innovation that’s opened up by technology.”

By Ann Brocklehurst · October 5, 2016 · 1 min read

Until recently, Lei Chen held an unusual title at American Express, the $34 billion credit card and financial services firm: Vice President of New Capabilities Innovation. She was focused on bringing in new talent and new technologies, and building new capabilities, to help the…

More like this

American Express Exec on the Customer-First Mindset

Making Innovation Pay at U.S. Bank

New Fidelity Labs Chief on Developing Products More Efficiently with AI

COMMENTS