Technology

“We need a new paradigm for corporate innovation,” writes Sokwoo Rhee of LG Nova. “One that actively builds and scales new businesses and ecosystems, creating self-sustaining cycles of innovation.” More inside…

OpenClaw, and its creator Peter Steinberger, have been the stars of the latest AI news cycle. Here’s the significance of Steinberger’s recent move to OpenAI.

We talk with the Chief Product Officer at Coursera about recently-launched products — and how AI is impacting the business.

Qmarkets helps large organizations move beyond fragmented innovation initiatives and deliver measurable business impact at scale. Built for the realities of enterprise innovation, the platform enables organizations to manage innovation end to end, from early exploration to execution and impact tracking.

Rana el Kaliouby talks about how she defines human-centric AI; how vibe coding is being used in large organizations; the sci-fi movie “Her”; and her biggest concerns about the AI age.

Helen Riley of Google X talks about the organization’s mission; several current projects; how they deal with failure; and their efforts to systematize innovation.

SharkNinja CEO Mark Barrocas explains how he fosters innovation at the company — and how they leverage social media as part of their marketing.

Since its founding in 2004, Silicon Valley-based ServiceNow has been all about automating business workflows. So in the current AI era, the $11 billion company is focused on how various types of AI will support that automation. And often, ServiceNow’s own employees are “customer zero” for new offerings — early adopters for the products and services it builds.

With annual revenues of nearly $21 billion, the human resources software and services is looking to artificial intelligence to help it maintain — and build on — an already strong position in the market. We talk to the company’s Chief Product and AI Officer.

“AI may be the most powerful technology that our company has ever seen,” and other quotes from CEOs about the impact of AI.

This week, news broke that Amazon had acquired Bee, an AI wearables startup best known for a $50 wristband and companion app that records and transcribes nearly everything a user (and anyone within earshot) says. Here’s our take on what it means…

As part of our recent AI Build Day Event, on June 12th in Cambridge, Mass., we invited speakers to kick off the day with lightning talks about where AI is delivering value today — and how it will evolve from here. This talk by Matt Stewart of Disruptive Edge and Vincent Atallah of Aucctus explores how artificial intelligence can transform innovation within large organizations.

The world of AI agents is still evolving, but Atlassian, a collaboration software company headquartered in Sydney, Australia, has been putting agents to work for more than a year, and offering agentic AI technology to customers since April. We talk to Shihab Hamid, Head of Product for Rovo Agents at Atlassian, about what they can do.

David Lloyd, Chief AI Officer at the software company Dayforce, talks about the company’s AI Innovation Lab — and how he thinks about measuring ROI.

We talk to Entergy’s Chief Artificial Intelligence Officer Andy Quick about how the company is applying AI — from predictive models that prevent power outages to generative tools that support customer service.

Dr. Walter Sun talks about bottom-up innovation, SAP’s internal GenAI hub, hackathons, and more, in our exclusive interview at SAP’s Sapphire conference in Orlando.

We talked to AllianceBernstein’s Chief Artificial Intelligence Officer Andrew Chin about how the firm is applying AI — from traditional machine learning to generative tools — to improve investment decisions and employee efficiency.

The former Head of Business Technology at ServiceTitan, Pranav Shahi, shares his framework for evaluating new technologies, structuring startup pilots, and scaling innovation with measurable business impact. He also explores how enterprises can engage with emerging tech while maintaining commercial discipline.

As CIO of Workiva, Kim Huffman leads enterprise technology strategy with a focus on innovation, scalability, and responsible AI. In this conversation, Huffman outlines her three-pillar framework for evaluating startup partnerships, her four-part approach to AI governance, and the evolving role of the CIO as a business strategist.

Since launching for call center customers in 2017, cloud-based contact center optimization service Amazon Connect has been on an upward trajectory, becoming one of the fastest-growing AWS services by revenue. We talk with Pasquale DeMaio, Vice President of Amazon Connect at Amazon Web Services about integrating AI.

“We’re integrating AI into vehicles thoughtfully, prioritizing safety and customer value over technological novelty,” says GM SVP Dave Richardson. Here’s our exclusive interview…

We talk with HPE VP Sadie Bell about shifting to skills-based recruiting and training.

As the leader of ADP Ventures, Usman “Oz” Khan oversees strategic investment and innovation initiatives at one of the largest HR technology companies. Khan discusses the importance of startup partnerships, the role of AI in HR tech, and how ADP Ventures supports innovation across a large and complex enterprise. This conversation is part of our ‘Early Adopters’ series.

We spoke with Nvidia’s Kevin Levitt in February, just after the release of the company’s latest “State of AI in Financial Services” report to learn more about where AI is headed in this key sector.

As Albertsons’ GVP of Technology and Engineering, Maria Latushkin is reshaping how one of America’s largest retailers merges in-store and online shopping. We talk with Latushkin about cultivating startup partnerships that thrive at enterprise scale, the pragmatic realities of deploying GenAI across vast workforces, and her vision for smarter, frictionless retail experiences powered by IoT and computer vision.

We’ve created a chatbot interface to a portion of InnoLead’s content. You can ask it anything related to corporate innovation — and like ChatGPT, you can follow up with instructions on how you’d like it to expand upon or refine its answers.

As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global enterprise.

As Chief People & Places Officer at Okta, Vijay Rao has guided the company through a period of explosive growth. We talk with Rao about evaluating emerging technologies, building productive relationships between startups and large organizations, and avoiding common pitfalls that can derail implementation.

The software giant SAP employs more than 100,000 people globally, and employees are able to test-drive new product ideas with customers, almost like startup founders. Head of Strategy Claus von Riegen explains how it works.

For our latest research report, we spoke with Mastercard’s EVP and Global Head of Research and Development, Rahul Deshpande. Deshpande discussed topics like addressing cybersecurity issues, leveraging AI for fraud prevention, and exploring trends shaping the future of commerce.

Carla Guzzetti, SVP of Product Experience and Innovation at Extreme Networks, discusses how AI-driven innovation and customer-centric design are shaping the future of networking. She describes AI as a key enable of product experience and explains how her team is leveraging AI for improving workflow efficiency, addressing IT staffing shortages, and creating new customer experiences.

This webcast features three startups, Fly.io, Lightbend, and SiMa, providing an overview of their of their solutions to help enterprises create resilient, real-time, AI-centric applications.

We sit down with Paul Perry, VP of Innovation at BHP, as he discusses the “Think & Act Differently” (TAD) initiative. His team fosters innovation in the mining industry by partnering with external technology providers.

Maarten Sierhuis, VP and Alliance Global Director of the Nissan Advanced Technology Center – Silicon Valley gives a comprehensive overview of the center, including its history, collaborations, dual focus on pioneering research and advanced technology, and role in AI-driven automotive innovations.

This webcast features three startups, Augtera, Sightfull, and Zingly, providing an overview of their AI-centric business process optimization solutions.

We talk to Bob Czechowicz, Senior Director of Innovation at GS1 US, about the future of AI and how his team uses cutting-edge technologies to enhance global supply chain processes, all while maintaining the high standards and reliability that their stakeholders depend on.

Valla Vakili, Visa’s Senior Vice President and Global Head of Insights and Innovation, shares how Visa’s Global Innovation Network pilots groundbreaking projects in digital payments, leveraging local insights to drive global solutions, all while aligning with Visa’s overarching mission to enhance and secure the payment ecosystem.

In this episode, we connect with Dr. Sokwoo Rhee, EVP of Innovation at LG Electronics and Head of the LG Nova Innovation Center in Silicon Valley. Rhee shares his advice about making change happen in big organizations, including the government.

We talked with Naoto Mizuguchi, NEC X CFO about the evolution of its startup accelerator program, now called Elev X! Mizuguchi describes the updated venture studio model, success stories, focus areas, and long-term goals for the program.

This session from our 2024 Leveraging AI event in Silicon Valley focused on the future of AI and automation, with speakers from Google, Amazon Web Services, and Robust.ai.

This session from our 2024 Leveraging AI event in Silicon Valley focused on the future of AI and automation, with speakers from Google, Amazon Web Services, and Robust.ai.

As part of our 2024 event, Leveraging AI, we curated a list of speakers who could share concrete ways their companies have begun experimenting with AI. This video features Dušan Vuksanovic, VP, Cyber Security + Innovation, Swisscom Outpost; Paul Konasewich, General Manager, PACCAR Innovation Center; Kinh Tieu, Senior Principal Engineer, Acubed (Airbus Innovation Center); and moderator Scott Cohen, Co-Founder, InnoLead.

As part of our 2024 event, Leveraging AI, we curated a list of speakers who could share concrete ways their companies have begun experimenting with AI. This video features Rahul Deshpande, EVP & Global Head of Research and Development at Mastercard.

As part of our 2024 event, Leveraging AI, we curated a list of speakers who could share concrete ways their companies have begun experimenting with AI. This video features John Sviokla, Co-Founder of GAI Insights and Abhi Yadav, Co-Founder, AI Innovators Community.

As part of our 2024 event, Leveraging AI, we curated a list of speakers who could share concrete ways their companies have begun experimenting with AI. This video features Gagan Kanjlia, Chief Product Officer at Silicon Valley Bank, and Scott Cohen, Co-Founder of InnoLead.

This webcast features two startups, Endor Labs and OpsMx, providing an overview of their cybersecurity offerings.

innosabi is one of the world‘s leading providers of software solutions for collaborative innovation and idea management. Large international corporations rely on innosabi‘s software and methodological knowledge to transform their innovation processes by enabling open collaboration with customers, employees, suppliers, and other relevant stakeholders. innosabi empowers organizations to leverage their entire ecosystem for innovation. In addition to new forms of digital, large-scale collaboration, innosabi is continuously developing innovative analytics and evaluation mechanics to make more information and additional data sources usable in corporate innovation.

HYPE Innovation is the all-in-one, end-to-end agile innovation management platform, powered by people and supercharged by AI. Recognized as the Customers’ Choice 2023 by Gartner Peer Insights (that means our customers rated us #1!), we enable some of the world’s biggest brands like ExxonMobil, Toyota, Merck, BMW, Airbus, CVS Health and more to revolutionize the way they approach business transformation and growth.

We look at several common office productivity and collaboration tools, including Zoom, Notion, and Microsoft Office, and put their recently added GenAI enhancements through their paces.

In an exclusive conversation, we talked with Greg Lynn, co-founder & CEO Piaggio Fast Forward. He unveiled the inner workings of Piaggio’s Fast Forward (PFF) and what their plans are for the eclectic company.

edison365 delivers end-to-end business transformation; enabling global teams to strategize, innovate, and deliver their entire portfolio. It’s through edison365’s powerful tools that your business can identify and deliver ROI-driven opportunities. All in one place!

Right now, says Ilya Vedrashko, Vice President of AI Products, the focus when it comes to creating and deploying new AI software “is on creating the solutions for Syneos [employees], and upgrading a lot of the internal processes with the solutions.” Eventually, the company may offer some of the software it develops to client companies.

We talked to Dallas Fort Worth International Airport, the second busiest airport in the world, about sustainability, AI, and innovation for our research initiative, “How AI is Influencing Corporate Innovation in 2024.”

FifthRow is an AI Venture Studio. FifthRow’s mission is to “automate Research, Discovery, Validation and Testing of new innovations by 100x” by leveraging Generative AI.

Here are five observations about what’s driving consolidation — and what it means for both software providers and software users.

If you’ve ever talked about a technology “crossing the chasm” from the realm of early adopters into the early majority, or your company has put a high-potential project into “the incubation zone,” you’ve been using language given to us by Geoffrey Moore. He joins us to talk about generative AI, AR, VR, and more.

How is Amazon — the company that plunked the Alexa AI device into more than 500 million homes and offices — responding to the tsunami of generative AI offerings touched off by ChatGPT? We talk with Jay Baik, the former Head of Amazon Alexa New Business Incubation.

“Traditionally, the mistake companies have made is, finance cannot just be a back-office function,” says CFO Ravi Inukonda. “I want our team to help the rest of the company become more successful.”

Tye Brady, the Chief Technologist at Amazon Robotics, joined us at Impact 2023 to share his take on the future of robotics, AI, and automation.

Joe Atkinson, PwC’s Chief Products & Technology Officer, explains the firm’s hybrid upskilling strategy for generative AI, and what those fearing job loss due to AI can do to help with those anxieties.

DraftKings, the Boston-based sports betting company, has long used AI technology in taking bets and targeting advertising to consumers. Now, the company is exploring ways to use generative AI technology for routine automation and code reviews.

The Golden State Warriors’ VP of Technology, Daniel Brusilovsky, shares insights on his team’s strategy for creating stronger fan experiences and infrastructure through technology upgrades and partnerships.

Wayfair, the online furniture retailer, has long used artificial intelligence and machine learning to optimize its online marketing and the way it presents products to site visitors. CTO Fiona Tan explains how they’re researching how generative AI technologies like GPT can assist with customer service, crafting code, and more.

Chief Product Officer Ted Dworkin talks about Eventbrite’s experience with generative AI, and the company’s philosophy on rolling out new features and empowering engineers to use AI.

Klinton Bicknell, head of AI at the learning tech company Duolingo, discusses what the company has learned from both in-house AI developments and work with GPT-4.

Sim Kahlon, Director of Innovation at Blue Cross Blue Shield of Massachusetts, explains how the company used artificial intelligence to speed up prior authorizations in healthcare.

As part of our recent event, Leveraging AI in Business, Chandra Ganduri, Director of Data Science & ML at Wayfair, and Vaidy Raghavan, Director of Technology at Wayfair, explained how the company uses artificial intelligence to help map the customer journey and enhance the experience of a consumer.

Geoffrey Hinton, the computer scientist and cognitive psychologist sometimes referred to as the “Godfather of AI,” shares six areas of concern for society and individuals.

Cassie Kozyrkov, Chief Decision Scientist at Google, and Colin Murdoch, Chief Business Officer of Google DeepMind, each took the stage at Collision 2023 in Toronto to share thoughts on the AI revolution, give insights on responsibility with AI; and more.

Tim Miano, Executive Director of MIT’s Office of Innovation, spoke at our recent Leveraging AI in Business event about the rapid pace of change in technologies; the impacts AI could have on various fields; and the talent needed to support emerging tech trends.