How Wayfair Leverages AI to Make Customer Care More Efficient

Name: How Wayfair Leverages AI to Make Customer Care More Efficient
Channel: InnoLead
Description: As part of our recent event, Leveraging AI in Business, Chandra Ganduri, Director of Data Science & ML at Wayfair, and Vaidy Raghavan, Director of Techn…

As part of our recent event, Leveraging AI in Business, Chandra Ganduri, Director of Data Science & ML at Wayfair, and Vaidy Raghavan, Director of Technology at Wayfair, explained how the company uses artificial intelligence to help map the customer journey and enhance the experience of a consumer.

July 6, 2023 · 1 min read

As part of our recent event, Leveraging AI in Business , we curated a list of speakers who could share concrete ways their companies have begun experimenting with AI. For Boston-based Wayfair , the online furniture and home company, AI has already begun making an impact on the…

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