Why Audi of America is Hiring Robotic Repair Advisors

Audi of America is rolling out telepresence robots at 18 of its highest-volume U.S. dealerships, in an effort to accelerate repairs and improve customer satisfaction.

By Judy Quinn · July 9, 2014 · 1 min read

The auto industry has long relied on robots to rivet, paint, and weld. But Audi of America is bringing on a new kind of robot that can offer guidance on vehicle repairs. Last month, Audi of America’s Michigan-based technical support team introduced Audi Robotic Telepresence…

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