Inside Look: Consumer Reports’ AI-Powered Chatbot

Consumer Reports recently launched AskCR, an AI-powered chatbot that can answer subscribers’ questions based on the nonprofit organization’s research into a wide array of consumer products. Here’s how it was developed — and the challenges the team had to overcome.

By Steven Melendez · October 11, 2024 · 1 min read

In June, Consumer Reports debuted AskCR , an AI-powered chatbot that can answer subscribers’ questions based on the nonprofit organization’s research into a wide array of consumer products. VP of Innovation Ben Moskowitz and Ginny Fahs, the Director for Product R&D in the…

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