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Insights

Software Provider Profile: Qmarkets

Qmarkets helps large organizations move beyond fragmented innovation initiatives and deliver measurable business impact at scale. Built for the realities of enterprise innovation, the platform enables organizations to manage innovation end to end, from early exploration to execution and impact tracking.

Scott Kirsner · Jan 23, 2026
Insights

Is AI a Bubble… or a Massive Opportunity?

Rana el Kaliouby talks about how she defines human-centric AI; how vibe coding is being used in large organizations; the sci-fi movie “Her”; and her biggest concerns about the AI age.

Scott Kirsner · Dec 1, 2025
Insights

How Google X Works to Systematize Innovation

Helen Riley of Google X talks about the organization’s mission; several current projects; how they deal with failure; and their efforts to systematize innovation.

Scott Kirsner · Nov 19, 2025
Insights

Using AI to Support Innovation (and Iteration) at ServiceNow

Since its founding in 2004, Silicon Valley-based ServiceNow has been all about automating business workflows. So in the current AI era, the $11 billion company is focused on how various types of AI will support that automation. And often, ServiceNow’s own employees are “customer zero” for new offerings — early adopters for the products and services it builds.

Dawn Kawamoto · Oct 15, 2025
Insights

How ADP is Prioritizing AI Initiatives

With annual revenues of nearly $21 billion, the human resources software and services is looking to artificial intelligence to help it maintain — and build on — an already strong position in the market. We talk to the company’s Chief Product and AI Officer.

Nicole Lewis · Sep 15, 2025
Insights

With Bee Acquisition, Amazon Makes a Big Play in AI Wearables

This week, news broke that Amazon had acquired Bee, an AI wearables startup best known for a $50 wristband and companion app that records and transcribes nearly everything a user (and anyone within earshot) says. Here’s our take on what it means…

Curtis Michelson · Jul 25, 2025
Video

Building Autonomous Innovation Engines

As part of our recent AI Build Day Event, on June 12th in Cambridge, Mass., we invited speakers to kick off the day with lightning talks about where AI is delivering value today — and how it will evolve from here. This talk by Matt Stewart of Disruptive Edge and Vincent Atallah of Aucctus explores how artificial intelligence can transform innovation within large organizations.

Jul 13, 2025
Insights

How Atlassian is Deploying AI Agents and Measuring Their Impact

The world of AI agents is still evolving, but Atlassian, a collaboration software company headquartered in Sydney, Australia, has been putting agents to work for more than a year, and offering agentic AI technology to customers since April. We talk to Shihab Hamid, Head of Product for Rovo Agents at Atlassian, about what they can do.

Rachel Curry · Jul 7, 2025
Insights

From Seed to Scale: Advice on Building Successful Startup Partnerships

The former Head of Business Technology at ServiceTitan, Pranav Shahi, shares his framework for evaluating new technologies, structuring startup pilots, and scaling innovation with measurable business impact. He also explores how enterprises can engage with emerging tech while maintaining commercial discipline.

Paulina Karpis · Apr 30, 2025
Insights

Workiva CIO: GenAI Creates a ‘New Kind of Change Management Challenge’

As CIO of Workiva, Kim Huffman leads enterprise technology strategy with a focus on innovation, scalability, and responsible AI. In this conversation, Huffman outlines her three-pillar framework for evaluating startup partnerships, her four-part approach to AI governance, and the evolving role of the CIO as a business strategist.

Paulina Karpis · Apr 23, 2025
Insights

Inside the New General Motors-NVIDIA Partnership

“We’re integrating AI into vehicles thoughtfully, prioritizing safety and customer value over technological novelty,” says GM SVP Dave Richardson. Here’s our exclusive interview…

Curtis Michelson · Apr 10, 2025
Insights

ADP Ventures Chief on Successful Corporate-Startup Partnerships

As the leader of ADP Ventures, Usman “Oz” Khan oversees strategic investment and innovation initiatives at one of the largest HR technology companies. Khan discusses the importance of startup partnerships, the role of AI in HR tech, and how ADP Ventures supports innovation across a large and complex enterprise. This conversation is part of our ‘Early Adopters’ series.

Paulina Karpis · Feb 28, 2025
albertsons
Insights

Albertsons Exec on Startup Partnerships and Where GenAI is Having an Impact

As Albertsons’ GVP of Technology and Engineering, Maria Latushkin is reshaping how one of America’s largest retailers merges in-store and online shopping. We talk with Latushkin about cultivating startup partnerships that thrive at enterprise scale, the pragmatic realities of deploying GenAI across vast workforces, and her vision for smarter, frictionless retail experiences powered by IoT and computer vision.

Paulina Karpis · Feb 11, 2025
Insights

Use InnoLeadGPT to Get Answers to Your Questions

We’ve created a chatbot interface to a portion of InnoLead’s content. You can ask it anything related to corporate innovation — and like ChatGPT, you can follow up with instructions on how you’d like it to expand upon or refine its answers.

Scott Kirsner · Jan 14, 2025
uber
Insights

How Uber is Leveraging GenAI for ‘Zero Touch’ and ‘One Touch’ Customer Support

As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global enterprise.

Paulina Karpis · Jan 9, 2025
Insights

Okta’s Chief People & Places Officer on Better Startup Collaborations

As Chief People & Places Officer at Okta, Vijay Rao has guided the company through a period of explosive growth. We talk with Rao about evaluating emerging technologies, building productive relationships between startups and large organizations, and avoiding common pitfalls that can derail implementation.

Paulina Karpis · Dec 17, 2024
Insights

How SAP Created a ‘Safe Zone’ for Experiments

The software giant SAP employs more than 100,000 people globally, and employees are able to test-drive new product ideas with customers, almost like startup founders. Head of Strategy Claus von Riegen explains how it works.

Claus von Riegen · Nov 19, 2024
Mastercard payments
Insights

Mastercard R&D Chief on AI, Spatial Computing, and Quantum

For our latest research report, we spoke with Mastercard’s EVP and Global Head of Research and Development, Rahul Deshpande. Deshpande discussed topics like addressing cybersecurity issues, leveraging AI for fraud prevention, and exploring trends shaping the future of commerce.

Scott Kirsner · Nov 13, 2024
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