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CarMax: Inside a Massive Digital Transformation

This 33-slide PPT and related video tackle the question of innovating over the long-term, with lots of concrete examples, and references to the approaches of Thomas Edison, Clayton Christensen, and Wilhelm Conrad Röntgen, among others.

January 23, 2025 · 1 min read

This in-depth 30-page PDF, created in 2024, offers an overview of “self-disruption” at the car retailer CarMax. Includes slides on the company’s digital talent management framework, “missionaries over mercenaries” philosophy, and use of a dual-track Agile approach. Includes…

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