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Insights

How ADP is Prioritizing AI Initiatives

With annual revenues of nearly $21 billion, the human resources software and services is looking to artificial intelligence to help it maintain — and build on — an already strong position in the market. We talk to the company’s Chief Product and AI Officer.

Nicole Lewis · Sep 15, 2025
Insights

Innovation in the Services Industry: Inside $3B White & Case

Isabel Parker joined White & Case as Chief Innovation Officer in 2024. She now leads global innovation efforts at the $3.2 billion firm. We spoke with her about building a culture of innovation, integrating GenAI into legal services, and how the firm balances bold experimentation with responsible AI use.

Scott Cohen · Apr 21, 2025
Insights

How Syneos Health is Building AI Solutions for Clinical Trials

Right now, says Ilya Vedrashko, Vice President of AI Products, the focus when it comes to creating and deploying new AI software “is on creating the solutions for Syneos [employees], and upgrading a lot of the internal processes with the solutions.” Eventually, the company may offer some of the software it develops to client companies.

Daniel Pereira · Mar 25, 2024
Insights

TBWAChiatDay NY’s First-Ever Innovation Chief on Disruption and New Tech in Advertising

“What I’m trying to figure out here is, how do we fuse innovation into all different areas of the agency?” says Rori DuBoff, who began as ad agency TBWAChiatDay NY’s first-ever Chief Innovation Officer in June 2022. “The idea wasn’t to come in and create this isolated little group.” More from DuBoff inside…

Meghan Hall · Aug 26, 2022
Insights

Member Spotlight: Mark Karbownik, Barnes & Thornburg LLP

Mark Karbownik is the Practice Systems Information Specialist at Barnes & Thornburg LLP, a business law firm and lobbying group headquartered in Indianapolis, Indiana, with twenty offices across the country. In his role, Karbownik focuses on scouting innovative practices outside of the legal industry in order to bring better practices in his own organization. We spoke with him as part of our Member Spotlight series. 

Nora Swidey · Jul 11, 2022
Insights

Useful, Usable, Scalable: The Model $7B SAIC Uses to De-Risk New Ventures

One tool that tech integrator SAIC relies on as it works to develop a portfolio of new offerings is a Maturity Model. It helps the company “to rapidly discover, with minimal investment, whether something begs to be invested in — or not,” explains VP Heath Starr. Details inside. 

Scott Kirsner · Mar 14, 2022
Insights

Innovation Solutions Showcase 2021

At our recent Solutions Showcase, in March of 2021, nine of InnoLead’s strategic partners shared the solutions their team use to innovate with big companies.

Mar 22, 2021
Video

What Matters in Innovation — Feb. 12, 2021

In this installment: the launch of a disruptive new innovation consulting firm; Clubhouse starts attracting more than just Silicon Valley cool kids; and traditional automakers playing catchup on electric vehicles.

Feb 12, 2021
Insights

What is the Future of the Job Search?

Do you sit or stand while giving a presentation or doing an interview over Zoom? According to Nada Usina, Managing Director of the global executive search firm Russell Reynolds Associates, it makes a big difference. 

Oct 28, 2020
Video

​Innovation Solutions Showcase 2020

At our Solutions Showcase in September 2020, five of InnoLead’s strategic partners shared how their organizations help address the challenges of 2020. 

Sep 29, 2020
Insights

Making the ROI Case for Digital Innovation Tools

Amy Kramer of Maritz Global Events shares the Executive Dashboard structure she uses to clearly communicate the value her team is creating in the current climate.

Alex Slawsby · Sep 23, 2020
Insights

How is Sales Changing During COVID-19?

During the COVID-19 pandemic, many business-to-business sales organizations are left with a pipeline of prospects that do not advance to later stages of the sales process… 

Aaron Proietti · Sep 3, 2020
Video

Innovation Software Showcase

At our first Software Showcase, in July 2020, InnoLead’s strategic partners share their digital innovation tools. Watch the pitch sessions here. 

Jul 10, 2020
Audio

Leveling Up Customer Empathy at Fitbit & More

How can teams use empathy to understand their customers? Irina Kozlovskaya, Director of Industrial Design at Fitbit, shares how her team uses empathy to design better products.

Kaitlin Milliken · Jul 7, 2020
Video

IDEO on Practicing Empathy & Running Sprints from Home

How can we make our food supply chain more resilient? What are the best practices for running an engaging virtual sprint? How can teams redesign their offices to make them safe for employees? In this video replay of The Solution Set, Owen Rogers, Melanie Bell-Mayeda, and Carl Fudge of IDEO answer these questions and more. Throughout the conversation, the trio share how design thinking can unlock innovation and solve challenges during the COVID-19 global pandemic.

Jun 12, 2020
Video

Leading Innovation Through Times of Change

How can you get operations leaders to think further into the future when constructing a strategy? How do you manage the transition to business unit ownership, so innovations don’t die on the vine? Ned Calder and Rob Bell of Innosight answer those questions and more during the most recent Solution Set webcast.

Jun 5, 2020
Audio

Running High-Performance Innovation Labs

How have innovation labs shifted during this period of remote work? What sets labs up for success?  Linda Elkins, Chief Technical Officer of W.L. Gore’s Silicon Valley Innovation Center, shares.

Kaitlin Milliken · May 19, 2020
Audio

Getting Innovation Started

How can teams set innovation initiatives up for success? To get best practices, we sat down with guests from Marriott, Comcast NBCUniversal, and Innosight.

Kaitlin Milliken · Nov 12, 2019
Video

How to Build an AI-Ready Organization

The truth about AI? It’s easy to throw away millions on infrastructure without seeing any impact. IDEO’s Joe Brown and Mike Stringer describe a different approach…

Oct 23, 2019
Audio

Scouting Emerging Technology

How do you scout for new technology that’s the right fit for your business? Marc Lavallee, Head of R&D at The New York Times, shares best practices…

Oct 8, 2019
Audio

Finding Your Innovation Allies

How can you find innovation allies? We pull insights from our recent Benchmarking Innovation Impact 2020 Report, and head over to the Bose headquarters to find out…

Kaitlin Milliken · Sep 24, 2019
Audio

At Experian, Data is an Innovator’s Best Friend

How are big companies working with data? Find out how Experian’s DataLabs spread innovative data solutions across the company. Listen to the full episode here…

Kaitlin Milliken · Jun 25, 2019
Audio

(Better) Business Model Innovation

 Can changing your business model make your company an innovation powerhouse? We sit down with Rick Paster of Walmart Global eCommerce and Mark Johnson of Innosight to find out. 

Oct 16, 2018
Video

Innovation and the Business Units

InnoLead shares data from our  survey on the ties between business units and innovation groups. Executives from Fidelity Investments, Aon Health, GOJO Industries, and Trek Bicycle, share their perspectives. 

Apr 11, 2017
Audio

How EY Launched an Innovation Program

Jeff Saviano, who runs innovation inside EY’s tax practice for the Americas, shares advice and insights on launching innovation programs. 

Nov 4, 2016
Insights

How Jones Lang LaSalle Built a Revenue Engine

Innovation VP Alec Humphries discusses how his group inside the commercial real estate firm has begun generating millions in revenue within five years of its creation.

Patricia Riedman Yeager · Jul 12, 2016
Insights

How PwC Turns ‘Corporate Antibodies’ Into Allies

Every company has antibodies, or necessary guardians of the enterprise. Mitra Best of PwC shares five tactics that can help productively engage these antibodies.

Patricia Riedman Yeager · Jun 8, 2016
Insights

Kelly Services Exec on Creating Meaningful Revenue

Rolf Kleiner took on the Chief Innovation Officer role at Kelly Services at the start of 2012, after 20 years at the temporary staffing and consulting firm. Here’s what he’s been doing…

Scott Kirsner · Jun 12, 2014
Insights

Job Descriptions: Professional Services

We’re assembling collection of job descriptions for a wide array of innovation-related roles, including in professional services…

Scott Kirsner · Dec 1, 2013

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