Industry57 stories

Insurance

Insights

Inside Look: The Hartford’s IoT Innovation Lab

The Hartford has been writing insurance policies for US businesses and consumers for more than 200 years. In 2018, the company launched an Internet of Things (IoT) Innovation Lab, focused on using technology like water and humidity sensors to collect data and detect and prevent costly losses from incidents like water leaks and pipe bursts. We talk to the two leaders…

Steven Melendez · Dec 17, 2024
Insights

How Will AI Impact the Construction Industry? Insights from AXA XL Executive

Cheri Hanes is Vice President and Head of Construction Innovation and Sustainability at AXA XL, the US commercial subsidiary of French $89 billion insurance giant AXA. We conected with her recently on the three pillars her team focuses on; progress metrics; managing the risks of new technologies; and how AXA XL is embracing AI.

Scott Cohen · Aug 5, 2024
Insights

How Generative AI Customer Service is Saving One Insurance Firm $4M a Year

This is a excerpt from the new Corporate Buyers’ Guide to LLMs, published this week by GAI Insights. In producing the report, the analyst firm interviewed consultants and vendors, as well as chief technology officers, chief digital officers, chief innovation officers, and other company leaders at 40 prominent organizations. • • • A GenAI customer care project […]

Scott Kirsner · Nov 15, 2023
Insights

CSAA Insurance: Making Build-Buy-Partner Decisions for AI

“Insurance companies are one of the original, very data-centric industries,” says Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer. Brackeen describes how they’re investing in, and deploying, AI technology.

Steven Melendez · Jul 21, 2023
Insights

Q&A: Setting Up a New Innovation Function from Scratch

Jim Suchara joined The Doctors Company, a $1.2 billion malpractice insurance carrier, in September 2021. We spoke with Suchara, the company’s Chief Innovation Officer, about entering a new organization to spur innovation.

Scott Kirsner · Jun 23, 2022
Insights

Member Spotlight: Joshua Kreger, Pinnacol Assurance

Joshua Kreger is Director of Safety Innovation and Strategy at Colorado-based Pinnacol Assurance, which provides worker’s compensation insurance. We spoke with him about the software he uses, and the need for radical candor, as part of our IL Member Spotlight series.

Kate Katz · Mar 9, 2022
Insights

Member Spotlight: Michael Gudas, Liberty Mutual

Michael Gudas is the Director of Innovation Strategy & Operations for Liberty Mutual’s Global Risk Solutions Division. We spoke with Michael as part of our IL Member Spotlight series.

Lilly Milman · May 11, 2021
Audio

Building a Culture of Innovation at Delta Dental

How can organizations build a culture of innovation and effectively create buy-in for change? Sarah Chavarria, the Chief People Officer of Delta Dental, explains. 

Kaitlin Milliken · Feb 23, 2021
Insights

Member Spotlight: Tandi LeFranc, Pacific Life

Tandi LeFranc is the Director of Business Strategy Acceleration at Pacific Life. We spoke with Tandi as part of our IL Member Spotlight series, which profiles our members. 

Lilly Milman · Jan 25, 2021
Insights

How Artificial Intelligence Can Drive Competitive Advantage

Artificial intelligence is a central topic for discussion and experimentation at many companies. But some are making more decisive moves, building capabilities around AI in a way that may create an important new kind of competitive advantage. This interview series features Wayfair, CSAA Insurance, Duolingo, and more.

Steven Melendez · Jul 10, 2020
Audio

Pursuing Innovation During COVID-19

Experts share best practices for teams as they navigate uncertainty. Topics include shifting teams’ priorities, switching to remote work, and cultivating a “service oriented” mindset.

Kaitlin Milliken · Mar 31, 2020
Insights

Innovation at AARP: ‘No Money, No Mission’

According to Andy Miller, SVP of Innovation at AARP, the Washington, DC-based nonprofit, “Social mission is great, but we often say ‘No money, no mission.’” So how can nonprofits make the case to create or scale their innovation teams with both funding and social mission in mind? 

Kelsey Alpaio · Nov 8, 2019
Insights

Aflac Exec on Growing a Venture Capital Fund

Bharat Rajaram of Aflac discusses how the company grew its corporate venture fund in a year and the role of Aflac Venture Labs. Get advice here…

Kaitlin Milliken · Jul 9, 2019
Insights

Inside AXA Next’s Innovation Avenues

AXA Next unites the French insurance company’s innovation initiatives. Learn more about AXA’s different innovation funds and how the company explores the insurtech.

Kaitlin Milliken · Jun 20, 2019
Load MoreShowing 30 of 57

Thanks to our strategic partners

AIPath logoAucctus logoDisruptive Edge logoEzassi logoHYPE logoITONICS logoPeer Insight logoQmarkets logoWellspring logo