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Special Collection8 curated items

How AI is Driving Competitive Advantage

Original interviews and resources on how companies are building durable advantages with artificial intelligence.

Artificial intelligence is a central topic for discussion and experimentation at many companies. Some are making more decisive moves, building capabilities that may create a new kind of competitive advantage.

This series defines AI broadly, from generative tools to machine learning algorithms and startup partnerships.

Sponsored series

Produced by InnoLead with EPAM Continuum, the integrated business, experience, and technology consulting network.

Interviews in this Series

Insights

Eventbrite: Deploying Generative AI to Help Its Hosts

Chief Product Officer Ted Dworkin talks about Eventbrite’s experience with generative AI, and the company’s philosophy on rolling out new features and empowering engineers to use AI.

Steven Melendez · Jul 7, 2023
Insights

Wayfair: Driving AI Progress, Without Everyone ‘Dropping Their Day Jobs’

Wayfair, the online furniture retailer, has long used artificial intelligence and machine learning to optimize its online marketing and the way it presents products to site visitors. CTO Fiona Tan explains how they’re researching how generative AI technologies like GPT can assist with customer service, crafting code, and more.

Steven Melendez · Jul 7, 2023
Insights

WEX: A Spectrum of AI Experimentation

Karen Stroup joined the $2.4 billion company in 2022 as its first Chief Digital Officer. She explains how the company is using AI to assess creditworthiness and sniff out fraud, and some of the committees involved in encouraging experimentation — with guardrails.

Steven Melendez · Jul 17, 2023
Insights

CSAA Insurance: Making Build-Buy-Partner Decisions for AI

“Insurance companies are one of the original, very data-centric industries,” says Debbie Brackeen, CSAA’s Chief Strategy and Innovation Officer. Brackeen describes how they’re investing in, and deploying, AI technology.

Steven Melendez · Jul 21, 2023

Video Interview

Video

Building New Skills for the AI Era

InnoLead’s Scott Kirsner talks with Sandra Loughlin, the Chief Learning Scientist at EPAM, about how individuals and organizations should think about developing new skills — and dealing with anxieties — related to the coming AI era.

Jun 6, 2023

Resource for InnoLead Members

Resource

Generative AI Tools and Resources

Generative AI is a big buzzword right now. But what are the tools you and your team should be exploring? Download our new spreadsheet, which lists a number of tools and resources to help you get started with generative AI.

Jun 15, 2023

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