TripAdvisor CEO Stephen Kaufer and best-selling author Rita McGrath discuss how the travel site has developed new offerings since its 2000 birth, above a pizza shop in the Boston suburbs.
MGM Resorts President Atif Rafiq sat down to discuss the dangers of legacy thinking, the benefits of risk-taking in the innovation and career space, and his advice for creating a learning culture that benefits an organization.
How did Sonesta grow from 58 hotels in November of 2020 to 1,200 locations today? Vera Manoukian, Chief Operating Officer, explains and shares how innovators can work with operation teams.
Temperature screenings and face coverings are now part of the park experience. So what elements of the theme park vacation will remain forever changed? What will bounce back?
What’s changed due to the COVID-19 pandemic? What’s likely to come back? And when? InnoLead’s ”What the Future Looks Like” report seeks to answer that question.
The era after COVID-19 will have an economy shaped by new habits and regulations. Find out how behaviors will shift and what new opportunities are emerging.
Raphael Guillet was a co-founder of the first startup that the $4 billion hospitality company Accor acquired. Since then, Accor has bought about a dozen other startups…
“How can teams use co-creation to innovate?” InnoLead’s Kaitlin Milliken discusses how the team at Revera Senior Living navigates this challenge.
How can teams set innovation initiatives up for success? To get best practices, we sat down with guests from Marriott, Comcast NBCUniversal, and Innosight.
Once you’ve identified some promising technologies, how do you test and deploy them in the real world? To find out, we went to Miami to visit Royal Caribbean.
We go inside Royal Caribbean’s innovation lab in Miami and on board their ship, Navigator of the Seas, to see the company’s digital transformation in action.
Vacation season is over, so brush up on what you missed while you were at the beach. Check out five takeaways from our August coverage of corporate innovation…
David Krieger, Sr. Director of Strategy and Business Development for Expedia.com, shares his advice on making innovation happen inside large organizations, and three trends his team is watching.
From involving residents to running internal idea challenges to partnering with young tech companies, Revera Senior Living seeks to innovate aging collaboratively.
Can a big, slow company really move fast? And is faster necessarily better? To find out, we talked to Rachael Schwartz, formerly of Keurig. This episode also features Trip Advisor CEO Steve Kaufer.
Guests who check into Marriott’s M Beta hotel in Charlotte are immersed in an environment where nearly everything is experimental, and intended to gather feedback…
Marriott CEO Arne Sorensen talks about hotels as “living labs,” and how he encourages the organization to conduct more experiments.
It’s hard to think of a more operationally-intensive business than air transport. In that environment, what role does innovation play? Matt Muta of Delta Air Lines shares…
Talking about ideas is great, but it’s just vapor. Al Callier of Universal explains how his team takes ideas from “vapor to paper to brick,” and what technology they explore.
Brian King of Marriott discusses the composition of the hotel company’s innovation team, and how they measure results. Excerpt from our latest InnoLead live call.
Marriott executive Brian King discussses rapid prototyping, collecting ideas from employees and customers, and why naivete is crucial to innovation.
Brian King of Marriott takes you into “The Underground,” Marriott’s innovation lab, to see how rapid-prototyping works there, and offers lessons for replicating the process.
What do you do when business unit executives complain that your ideas are just too complicated to deploy? Innovators from Starbucks, Kraft, and Hyatt discuss.
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