All Topics - Page 9

Article 2023 Impact Awards: Finalists and Judging Panel
September 5, 2023
We’re excited to announce the finalists for our 2023 Impact Awards, which celebrate teams, initiatives, and individuals making a difference inside large organizations — and for their customers.
Article Book Excerpt: What Problems Can the Metaverse Actually Solve?
August 30, 2023
In this exclusive excerpt, Nokia's Head of Trend and Innovation Scouting writes about what makes new technologies successful, and lays out a case for why the Metaverse will get there.
Article Nihon Kohden Innovation Center CEO on the ‘Negative Stage Gate’ Process
August 21, 2023 | By Meghan Hall
As part of our latest research report, Building a Productive Innovation Portfolio, we spoke with Weisner, Nihon Kohden Innovation Center's President and CEO, to get his advice on engaging the necessary stakeholders for innovation activities, hear about what he calls "the negative stage gate system," and understand how his team's...
Article What is the ‘Love Metric’? Advocate Health’s VP of Enterprise Innovation Explains
August 7, 2023 | By Hadley Thompson, Meghan Hall
Todd Dunn, VP of Enterprise Innovation for Advocate Health, dives deep on standing up an innovation program while including perspectives from other business units; what he calls the 'love metric'; and more as part of an interview for our new research report, Building a Productive Portfolio.
Article Peloton’s PMO Head on Supporting the Business’ Goals
July 31, 2023 | By Meghan Hall
Rick Paster, VP of M&A Operations & Head of the PMO at Peloton, shares insights into Peloton's program management office, the challenges a PMO faces, and best practices to help mitigate those challenges.
Thought Leadership The Co-Innovation Revolution: Unleashing Success Through Collaborative Partnership
July 25, 2023 | By David R. Jarczyk & Jozy Assa-Jacobson, KPMG
Jozy Assa-Jacobson and David Jarczyk of KPMG assert that the traditional client-advisor relationship has given way to a new era of collaboration and innovation. Advisors and corporate clients should get ready for the co-innovation revolution.
Article CSAA Insurance: Making Build-Buy-Partner Decisions for AI
July 21, 2023 | By Steven Melendez
"Insurance companies are one of the original, very data-centric industries," says Debbie Brackeen, CSAA's Chief Strategy and Innovation Officer. Brackeen describes how they're investing in, and deploying, AI technology.
Article WEX: A Spectrum of AI Experimentation
July 17, 2023 | By Steven Melendez
Karen Stroup joined the $2.4 billion company in 2022 as its first Chief Digital Officer. She explains how the company is using AI to assess creditworthiness and sniff out fraud, and some of the committees involved in encouraging experimentation — with guardrails.
Article DraftKings: Generative AI is Moving Faster Than Anyone Could’ve Expected
July 12, 2023 | By Steven Melendez
DraftKings, the Boston-based sports betting company, has long used AI technology in taking bets and targeting advertising to consumers. Now, the company is exploring ways to use generative AI technology for routine automation and code reviews.
Research Report Building a Productive Innovation Portfolio
July 10, 2023
As part of our most recent research, we fielded questions about innovation processes, methodologies, tools, and metrics. Here is a sneak peek of the results...
Article How the Golden State Warriors Aim for Great — Not Good — with New Technology
July 10, 2023 | By Meghan Hall
The Golden State Warriors' VP of Technology, Daniel Brusilovsky, shares insights on his team's strategy for creating stronger fan experiences and infrastructure through technology upgrades and partnerships.
Article Wayfair: Driving AI Progress, Without Everyone ‘Dropping Their Day Jobs’
July 7, 2023 | By Steven Melendez
Wayfair, the online furniture retailer, has long used artificial intelligence and machine learning to optimize its online marketing and the way it presents products to site visitors. CTO Fiona Tan explains how they're researching how generative AI technologies like GPT can assist with customer service, crafting code, and more.
Article Eventbrite: Deploying Generative AI to Help Its Hosts
July 7, 2023 | By Steven Melendez
Chief Product Officer Ted Dworkin talks about Eventbrite’s experience with generative AI, and the company’s philosophy on rolling out new features and empowering engineers to use AI.
Article Duolingo: Partnering with OpenAI for More Personalized Language Learning
July 7, 2023 | By Steven Melendez
Klinton Bicknell, head of AI at the learning tech company Duolingo, discusses what the company has learned from both in-house AI developments and work with GPT-4.
Video Blue Cross Blue Shield on Using AI to Accelerate Pre-Approvals
July 6, 2023 | By Meghan Hall
Sim Kahlon, Director of Innovation at Blue Cross Blue Shield of Massachusetts, explains how the company used artificial intelligence to speed up prior authorizations in healthcare.
Video How Wayfair Leverages AI to Make Customer Care More Efficient
July 6, 2023 | By Meghan Hall
As part of our recent event, Leveraging AI in Business, Chandra Ganduri, Director of Data Science & ML at Wayfair, and Vaidy Raghavan, Director of Technology at Wayfair, explained how the company uses artificial intelligence to help map the customer journey and enhance the experience of a consumer.
Article Six Areas of Concern from the ‘Godfather of AI’
June 29, 2023 | By Meghan Hall
Geoffrey Hinton, the computer scientist and cognitive psychologist sometimes referred to as the “Godfather of AI,” shares six areas of concern for society and individuals.
Article Google Speakers Hone in on AI at Collision Toronto
June 28, 2023 | By Meghan Hall
Cassie Kozyrkov, Chief Decision Scientist at Google, and Colin Murdoch, Chief Business Officer of Google DeepMind, each took the stage at Collision 2023 in Toronto to share thoughts on the AI revolution, give insights on responsibility with AI; and more.
Video MIT Executive Shares How Artificial Intelligence Could Evolve and Change Businesses
June 27, 2023 | By Hadley Thompson
Tim Miano, Executive Director of MIT's Office of Innovation, spoke at our recent Leveraging AI in Business event about the rapid pace of change in technologies; the impacts AI could have on various fields; and the talent needed to support emerging tech trends.
Article Member Spotlight: Emily Stuis, Pfizer
June 21, 2023 | By Meghan Hall
As part of our Member Spotlight series, we talked with Emily Stuis, Go-to-market Innovation Agenda and Sourcing Lead at Pfizer, about her team and its remit; her advice for communicating with senior leadership; her career; and more.