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Article The Top 10 Biggest US Companies: What They’re Doing with AI and GenAI
January 21, 2025 | By Curtis Michelson
We’ve assembled this list of the top 10 US-based companies by revenue, focusing on how they’re seeking to leverage AI and generative AI in their businesses. These use cases span both internal operational and external customer-facing initiatives. AI “agents” are emerging as a theme — but they aren’t as dominant as...
On Demand Webcast From Launch to Legacy: Building Innovation Programs That Endure
January 20, 2025
This webcast replay looks at data from the recent InnoLead research initiative "Making Innovation an Enduring Capability," with insights from Ludwig Melik of HYPE Innovation and Gavin McClafferty of Subsea7, a subsea engineering, construction, and services company.
Video Marc Raibert on the Converging Fields of AI and Robotics
January 15, 2025 | By Scott Kirsner
"We want to really figure out what are the big problems that are that are holding robots back. And believe me, robots are held back," Marc Raibert said at Impact 2024. "They're not the success that other technologies are yet." Watch the video...
Video Video: Former Disney Exec Bob Weis on Innovating Over Decades
January 15, 2025 | By Scott Kirsner
One of the things Weis discusses in this video from Impact 2024 is the relationship between the creative and design teams at Imagineering, and the operators who run Disney's theme parks, hotels, and cruise ships.
Article Linking Innovation, Corporate VC, and M&A at Allegion
January 14, 2025 | By Steven Melendez
Allegion reshaped its innovation ecosystem by emphasizing deep internal engagement—from rapid prototyping in its Pin & Tumbler studio to a part-time corporate venture structure. We speak with Robert Martens, Allegion’s chief innovation and design officer and president of Allegion Ventures, about how this approach fuels successful ventures, keeps employees invested,...
Article Use InnoLeadGPT to Get Answers to Your Questions
January 14, 2025
We've created a chatbot interface to a portion of InnoLead’s content. You can ask it anything related to corporate innovation — and like ChatGPT, you can follow up with instructions on how you'd like it to expand upon or refine its answers.
Article Quiz: Generative AI Terms and Concepts
January 9, 2025 | By Curtis Michelson
Developed in 2025, this quiz on GenAI will help you quickly self-assess your ability to be conversant with both the technical and business teams in your organization.
Article How Uber is Leveraging GenAI for ‘Zero Touch’ and ‘One Touch’ Customer Support
January 9, 2025 | By Paulina Karpis, B Capital
As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global...
Video NTT Corp.’s Vito Mabrucco on the Difference Between Invention and Innovation
January 7, 2025 | By Scott Kirsner
Trevor Anulewicz of Launch by NTT DATA and Vito Mabrucco of NTT Corporation were featured mainstage speakers at this past fall's Impact conference in Cambridge. They discussed the importance of differentiating invention from innovation.
Research Report Making Innovation an Enduring Capability
January 6, 2025
This new research initiative looks at how organizations build and invest in innovation capabilities to achieve competitive advantage over the long-term.
Video United Airlines’ Chief Customer Officer on Cutting Red Tape to Innovate in a Regulated Industry
December 23, 2024 | By Scott Kirsner
"If innovation is about batting 100 percent, people aren't going to innovate enough," says Linda Jojo. Watch highlights from her conversation with Abbie Lundberg from the 2024 Impact conference.
Article Survey: Legacy Infrastructure is Hindering GenAI, and ‘Pilot Fatigue’ is Real
December 19, 2024 | By Scott Cohen
A massive 114-page study of more than 2,000 GenAI decisionmakers noted that nearly 90 percent have experienced “pilot fatigue” around testing GenAI projects, and 90 percent say legacy infrastructure has hindered the effective use of GenAI. More details inside...
Article The Top Trends for 2025: An AI Meta-Analysis of 75+ Reports and Articles
December 16, 2024 | By Curtis Michelson
For this piece, we collected 78 articles or reports in total across 22 industries. These ranged from the Deloitte's annual tech trends report to Pantone's choice of the "color of the year" to a PhocusWire post on hospitality trends. With a little assistance from AI, we surfaced the top trends...
Article New Research Questions the Value of ‘Quick and Dirty’ Prototypes
December 12, 2024 | By Scott Cohen
A new research report has shown that in markets with complex ecosystems (think healthcare), the use of lean and agile methodologies may be less helpful than previously thought.
Article GenAI’s Trough of Disillusionment — and How to Avoid It
December 11, 2024 | By Hugh Park Jedwill
Generative AI is about to enter its Trough of Disillusionment. Lots of exciting words from tech luminaries have been published in the past couple years, but we’re all waiting for the proof. Hugh Park Jedwill explains how to get there.
Article The 20 Best GenAI Courses for Business Leaders in 2025
December 10, 2024 | By Curtis Michelson
What are the best courses for someone looking to build their generative AI skills in 2025? We did the research for you, highlighting 20 courses that range from free to $25,000.
On Demand Webcast Harvesting a Culture of Innovation: TD Bank’s Holistic Approach to Innovation
December 6, 2024
How can startups and large companies build new ventures better and faster using AI tools? In this webcast replay, Dave Blakely of Mach49 demonstrates how to accelerate customer research with synthetic personas identify customer pain-points and pain hypotheses with AI support; and visualize solutions using AI tools. He was joined...
Video Demo: The Gen AI Card Deck
November 21, 2024 | By Scott Kirsner
In this video, Curtis Michelson and Scott Kirsner explore the Gen AI Card Deck, and how it can be used by teams to think through Gen AI opportunities — and risks.
Article How SAP Created a ‘Safe Zone’ for Experiments
November 19, 2024 | By Claus von Riegen
The software giant SAP employs more than 100,000 people globally, and employees are able to test-drive new product ideas with customers, almost like startup founders. Head of Strategy Claus von Riegen explains how it works.
Article Slack Report: AI Investment Continues as Worker Enthusiasm Wanes
November 14, 2024 | By Steven Melendez
A new report from Slack finds that while AI investment and urgency continues, worker enthusiasm and adoption is slowing. Why?