Design thinking is often incorporated in innovation workshops. However, Naureen Meraj says that the emphathy, reframing, and ideation stages of the process are often overlooked during training. Focusing on these three stages can help innovators get into the customer mindset, leading to innovation wins. Meraj is a training and digital transformation leader who has worked at NTT Data and Salesforce.com.
A new research report has shown that in markets with complex ecosystems (think healthcare), the use of lean and agile methodologies may be less helpful than previously thought.
