All Digital Innovation - Page 8

Article Why KeyBank is Investing in Digital Innovation and Acquisitions
August 3, 2018 | By Scott Kirsner
KeyBank is one of the biggest in the US, with over 1,100 branches. While investing in its digital relationship with customers, it remains committed to face-to-face interactions.
Article CSAA Insurance Preps for the Future of Transportation
May 29, 2018 | By Pamela Bump
How does the world of car insurance not only survive, but find opportunities for growth? Debbie Brackeen of CSAA Insurance Group, explains the company's approach...
Q&A Are You Developing a Strategy for Amazon Alexa?
April 27, 2018
We asked the InnoLead community if they were developing products, strategies, or solutions for Amazon Alexa.
Article Testing Emerging Tech in a 12,000-Employee Hospital System
April 13, 2018 | By Scott Kirsner
How do you innovate in an environment where everything is legitimately an emergency? John Halamka of Boston’s Beth Israel Deaconess Medical Center shares his advice.
Article GE VP: ‘The Way We Sold in the Past Isn’t Going to Work’
March 26, 2018
GE VP Cate Gutowski discusses how the company approaches innovation and the importance of weaving the digital thread. Listen to the full call…
Article Walmart and Amazon Race to Build Retail’s Future
February 20, 2018 | By Steven Melendez
Don’t buy into the narrative that these two companies are gladiators battling to the death. Here’s what’s really happening.
Article How Home Depot is Building the Future of Retail with AI, Google, VR
January 10, 2018 | By Pamela Bump
Prat Vemana, VP of Online at Home Depot, explains how the $95 billion retailer is testing technology to make in-store and online shopping seamless for customers.
Article How the USPS is Linking Mail to the Digital World
January 8, 2018 | By Scott Kirsner
“The postal service for years was a very operational culture,” says Gary Reblin of USPS “We’ve got to change with the times.”
Article Letting the Customer Drive Innovation at Beckman Coulter
December 29, 2017 | By Kelsey Alpaio
Wido Menhardt of Beckman Coulter discusses taking the cloud seriously; employee hackathons; and letting the voice of the customer drive innovation.
Article How the Boston Celtics are Upgrading the Fan Experience
December 28, 2017 | By Kaitlin Milliken
Matt Griffin of the Boston Celtics shares how the team leverages technology and data analytics to improve the fan experience. Watch the full video...
Article The Highlights (and Lowlights) of Corporate Innovation in 2017
December 15, 2017 | By Kaitlin Milliken
From Ford to Walmart, GE to Amazon, here's our run-down of the 10 most interesting corporate innovation happenings of 2017.
On Demand Webcast Building MVPs to Get Products to Market Fast
November 17, 2017
Learn the latest tactics on rapid prototyping and market-testing new digital offerings in this 45-minute webcast, led by Bob Klein of Digital Scientists.
Article Inside Marriott’s M Beta, a Hotel Designed for Experimentation
November 13, 2017 | By Kaitlin Milliken
Guests who check into Marriott's M Beta hotel in Charlotte are immersed in an environment where nearly everything is experimental, and intended to gather feedback...
Video Best Practices for Scouting Emerging Technologies
October 6, 2017
How should companies work with startups, tech vendors, and academia to scout emerging tech? Mona Vernon of Thomson Reuters Labs shares best practices.
Video Why Thomson Reuters Rotates Talent Between Labs
October 6, 2017 | By Kaitlin Milliken, Kelsey Alpaio
Mona Vernon, Chief Technology Officer of Thomson Reuters Labs, explains why the company began rotating employees between its innovation labs. Find out more in this video…
Article How Retailers Can Position Themselves for the Future
September 25, 2017 | By Kaitlin Milliken
Pano Anthos of the retail accelerator XRC Labs discusses five roles that the store can play in the future — and the importance of new trends in the industry.
Article Five Major Trends Changing Professional Sports
September 21, 2017 | By Kaitlin Milliken, Kelsey Alpaio
Isaiah Kacyvenski, Co-Founder of the Sports Innovation Lab in Boston, discusses five major trends he sees impacting the future of sports, including “smart venue” and eSports.
Article How Eastern Bank Launched a Lending Startup
September 20, 2017 | By Scott Kirsner
Plenty of big companies talk about the potential for spinning them out. But few actually follow through and do it. Here's the inside story of how it happened at Eastern Bank.
Article Dunkin’: How a Business ‘Built on Ritual’ is Getting More Digital
September 13, 2017 | By Scott Kirsner
Chief Digital Officer Scott Hudler discusses kiosks, intelligent virtual assistants, delivery, and driving app downloads…
Article Staples CEO on Innovation
August 26, 2017
“There are a lot of great ideas out there,” says Shira Goodman. “But as a company, we need to focus on a few to get scale, and then utilize the advantages of that scale.”