All Generative AI articles

Resource AI in the Enterprise: 30 Useful Charts
January 13, 2025
The InnoLead team compiled this deck, available in PowerPoint and PDF form, as a resource for professionals helping to shape AI strategy and deployments.
Article The End of Consulting as We Know it: Client Power and the AI Revolution
January 10, 2025 | By Humberto Salicetti, KreArc Partners
Client needs are outpacing traditional consulting models. And the rise of AI is not just changing the tools consutants use — it’s redefining the power dynamics between consultants and their clients. Humberto Salicetti explains...
Article Quiz: Generative AI Terms and Concepts
January 9, 2025 | By Curtis Michelson
Developed in 2025, this quiz on GenAI will help you quickly self-assess your ability to be conversant with both the technical and business teams in your organization.
Article How Uber is Leveraging GenAI for ‘Zero Touch’ and ‘One Touch’ Customer Support
January 9, 2025 | By Paulina Karpis, B Capital
As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global...
Article Survey: Legacy Infrastructure is Hindering GenAI, and ‘Pilot Fatigue’ is Real
December 19, 2024 | By Scott Cohen
A massive 114-page study of more than 2,000 GenAI decisionmakers noted that nearly 90 percent have experienced “pilot fatigue” around testing GenAI projects, and 90 percent say legacy infrastructure has hindered the effective use of GenAI. More details inside...
Article Okta’s Chief People & Places Officer on Better Startup Collaborations
December 17, 2024 | By Paulina Karpis, B Capital
As Chief People & Places Officer at Okta, Vijay Rao has guided the company through a period of explosive growth. We talk with Rao about evaluating emerging technologies, building productive relationships between startups and large organizations, and avoiding common pitfalls that can derail implementation.
Article The Top Trends for 2025: An AI Meta-Analysis of 75+ Reports and Articles
December 16, 2024 | By Curtis Michelson
For this piece, we collected 78 articles or reports in total across 22 industries. These ranged from the Deloitte's annual tech trends report to Pantone's choice of the "color of the year" to a PhocusWire post on hospitality trends. With a little assistance from AI, we surfaced the top trends...
Article GenAI’s Trough of Disillusionment — and How to Avoid It
December 11, 2024 | By Hugh Park Jedwill
Generative AI is about to enter its Trough of Disillusionment. Lots of exciting words from tech luminaries have been published in the past couple years, but we’re all waiting for the proof. Hugh Park Jedwill explains how to get there.
Article The 20 Best GenAI Courses for Business Leaders in 2025
December 10, 2024 | By Curtis Michelson
What are the best courses for someone looking to build their generative AI skills in 2025? We did the research for you, highlighting 20 courses that range from free to $25,000.
Podcast The AI Experiment: How Corporate Innovation Will Change in 2025
December 9, 2024 | By Scott Kirsner
For this ep, we looked at all of the AI tools that could possibly help us create a podcast episode — and then leveraged a handful to summarize some of our best content from 2024, and also hone in on some of the important dynamics that will impact corporate innovation work...
Resource Best Generative AI Courses for Business Leaders: Online and In-Person
December 3, 2024 | By Curtis Michelson
What are the best courses for someone looking to build their generative AI skills in 2025? We did the research for you, highlighting 20 courses that range from free to $25,000. Download the spreadsheet.
Article Perplexity Launches AI-Powered Shopping Tools
November 26, 2024 | By Curtis Michelson
On November 18th, startup Perplexity released a shopping tool for its Pro-level subscribers called "Buy With Pro." And a week later, they released their mobile app to make the shopping experience integrated with the camera, a feature they call "Snap to Shop." Similar to Google’s Lens, you take a picture...
Article Finding New Efficiencies with GenAI at EMD Serono
November 25, 2024 | By Daniel Pereira
We talk to the Head of Data-Driven Innovation and Analytics at the biopharma company about leveraging new technologies like generative AI, and how his team is working to create value.
Article How Ralph Lauren is ‘Democratizing the Use of AI’
November 22, 2024 | By Daniel Pereira
Janet Sherlock recently wrapped up seven years as Chief Digital and Technology Officer at Ralph Lauren. We spoke with her as part of our research report, Creating New Value in Large Organizations, discussing her approach to digital transformation, the role of AI in retail, and strategies for strengthening customer experience...
Video Demo: The Gen AI Card Deck
November 21, 2024 | By Scott Kirsner
In this video, Curtis Michelson and Scott Kirsner explore the Gen AI Card Deck, and how it can be used by teams to think through Gen AI opportunities — and risks.
Resource Video: Real-World AI Deployment
November 15, 2024
Video from a November 2024 InnoLead members' meeting on artificial intelligence, led by Andy Lee, who runs the AI Accelerator at Indeed.
Article CarMax CTO: Advice on Setting Product Teams Up for Success
November 15, 2024 | By Steven Melendez
Shamim Mohammad is Executive Vice President and Chief Information and Technology Officer at CarMax. We spoke with Mohammad about leveraging AI to deliver reliable results, successfully structuring technical teams for innovation, and more.
On Demand Webcast Accelerating Venture Creation with AI
November 12, 2024
How can startups and large companies build new ventures better and faster using AI tools? In this webcast replay, Dave Blakely of Mach49 demonstrates how to accelerate customer research with synthetic personas identify customer pain-points and pain hypotheses with AI support; and visualize solutions using AI tools. He was joined...
Article The White House Says All Agencies Should Have a Chief AI Officer. Should You?
November 8, 2024 | By Scott Cohen
Last week, the White House published a memorandum on advancing US leadership in artificial intelligence. We unpack what it means for the country — and for corporations.
Article BCG Report: AI Leader Companies are Already Reaping Tangible Results
October 30, 2024 | By Steven Melendez
A new report from BCG finds that companies moving forward quickly with AI are seeing 50 percent greater revenue growth and 60 percent higher total shareholder returns.