All financial services articles

Article Buying Coffee in the Metaverse: How Fiserv Thinks About the Future of Payments
March 18, 2022 | By Alexander MacDougall, Kate Katz
Alvin Cho is Vice President of Product & Engineering for Digital Innovation and Transformation at Fiserv, and he oversees the company’s Developer Studio, a set of APIs and tools that make it easy to integrate Fiserv’s offerings into all sorts of new and existing products. We spoke with Cho about the objectives...
Article Inside MetLife’s Relationships with VCs and the Startup Ecosystem
January 18, 2022 | By Scott Kirsner
Since 2014, the $68 billion insurer MetLife has run more 160 experiments with startups — 70 of which later developed into contractual relationships. Vice President of Innovation Terrence Luciani has created a structured process for collecting requirements from around the company, and then working with venture capital firms, accelerators, and other parties to...
Article Fidelity Labs SVP: ‘The Only Success Metrics That Really Matter are Financial Metrics’
January 4, 2022 | By Scott Kirsner
How do you avoid winding up in the “danger zone” as an innovator inside a big company? Mona Vernon, the head of Fidelity Labs at Boston-based Fidelity Investments, says it’s all about making sure your metrics are aligned with your CEO and CFO.
Article How USAA Moved Fast to Launch Drone Program
May 26, 2015 | By Patricia Riedman Yeager
Innovators at USAA were among the first in their industry to get approval to test unmanned aircrafts. Their objective? Speeding up the claims after natural disasters.