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Article UPS Digital Innovation Leader on GenAI, Dynamic Pricing, and Experimentation
July 22, 2024 | By Steven Melendez
We talk to Sunzay Passari, UPS's Senior Director for Digital Innovation, about how his team carefully studies, tests, and deploys innovative technologies without slowing down the deliveries its customers — and their customers — depend upon.
On Demand Webcast Your Random Acts of Innovation Aren’t Working
February 16, 2024
This recent Master Class featured Anna Veatch, Managing Director at Innosight and Erez Agmoni, Global Head of Innovation at Maersk, the Danish shipping conglomerate. Includes slides...
Article How Do You Transform a Company as Big as UPS? Scott Price Explains
November 9, 2020 | By Scott Kirsner
Scott Price share how UPS — and other large organizations — should be approaching strategic planning amidst the coronavirus pandemic.
Podcast Podcast: The Biggest Barriers to Innovation
September 15, 2020 | By Kaitlin Milliken
David Lee shares how UPS has adapted to new demands in shipping and gives tips for innovators in 2020. He also reads his article “The Biggest Barriers to Innovation.”
On Demand Webcast What are the Biggest Barriers to Innovation?
September 14, 2020 | By David Lee, Contributing Columnist and VP of Innovation and New Ventures at UPS
This crisis is revealing aspects of our world that were broken, but hidden in the normal state of things. Now that the apple cart has been turned over, what can we see that is broken?
On Demand Webcast Building a Strategy for the Low Touch Economy
June 1, 2020
The era after COVID-19 will have an economy shaped by new habits and regulations. Find out how behaviors will shift and what new opportunities are emerging.
On Demand Live Call David Lee on Bringing New Innovation Programs to UPS
January 24, 2018
David Lee, UPS's Vice President of Innovation, oversees UPS' corporate investing arm, the Strategic Enterprise Fund. Lee discusses the initiative in this call...
Article How the USPS is Linking Mail to the Digital World
January 8, 2018 | By Scott Kirsner
“The postal service for years was a very operational culture,” says Gary Reblin of USPS “We’ve got to change with the times.”
Article UPS CEO: ‘Stay Grounded in Core Values, But Focus on the Future’
August 26, 2017
An interview with UPS CEO David Abney, from our “CEOs on Innovation” report in the Fall 2017 issue of InnoLead magazine.
Article FedEx Exec Shares Story Behind SenseAware Service
April 20, 2015 | By Brian Steiner
A FedEx innovation team has been at the center of building businesses that leverage "Internet of Things" technologies. The first is called SenseAware...