All Retail - Page 6

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  ArticleCVS Health’s Chief Digital Officer on Navigating Two Revolutions

  February 23, 2015 | By Scott Kirsner

  Brian Tilzer says the company is navigating two revolutions: omni-channel retail and “the digital enablement of healthcare…”
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  ArticleFrugal Innovation: Six Principles, a Case Study

  February 11, 2015 | By Scott Kirsner

  The authors of the new book “Frugal Innovation” share six principles of frugal innovation, and an example from the book about Kingfisher…
• ArticleHallmark Exec on Retail Pop-Ups & New Brands

  January 29, 2015 | By Patricia Riedman Yeager

  Patti Streeper's job at Hallmark Cards is to help cultivate businesses that may not fit with the company's brand image — but ones that speak to new groups of customers...
• ArticleHow Panera Bread Reinvented Its Customer Experience

  December 10, 2014 | By Scott Kirsner

  Blaine Hurst of Panera Bread explains how he worked with CEO and founder Ron Shaich to design and test the “Panera 2.0” concept, working out of a single cafe near Boston’s Fenway Park.
• ArticleGameStop’s Technology Institute Explores Future of Retail

  September 15, 2014 | By Patricia Riedman Yeager

  In March, the $9 billion videogame retailer created the GameStop Technology Institute to help it develop new experiences and offerings for the "empowered consumer."
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  ArticleWhy Lowe’s Innovation Lab Hired Sci-Fi Writers to Guide Strategy

  July 1, 2014 | By Scott Kirsner

  Kyle Nel of Lowe’s Innovation Labs explains why the home improvement retailer created a comic book to help executives evaluate possible future scenarios.
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  ArticleeBay Innovation Vice President: ‘Evangelize Early & Often’

  June 17, 2014 | By Scott Kirsner

  Steve Yankovich talks about how his team “graduates” its projects to business units, and why it’s so important to be able to kill low-potential projects. Get more insights…
• ArticleFrom Disney: Consumer Insights and the Seven Dwarfs

  May 14, 2014 | By Scott Kirsner

  Karen Kricorian explains how Disney's parks and resorts group approaches research: "When you think you know something that's when you need to shake up your thinking."
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  ArticleFour Steps Hershey’s Uses to Reduce Innovation Risks

  January 15, 2014 | By Scott Kirsner

  Director of Adjacency Innovation Deborah Arcoleo lays out the four steps she uses to de-risk innovation initiatives.
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  ArticleMoving Ideas from ‘Fuzzy’ to ‘Fruition’ at Gap

  December 9, 2013 | By Scott Kirsner

  Dean of Global Innovation Michael Perman explains how Gap Inc. has trained about 250 employees to be innovators, through a program called Mindspark...
• ArticleSpotted: World’s best-looking vending machine?

  July 24, 2013 | By Scott Kirsner

  Is there a duller environment than the typical airport gate? See how San Francisco-based Benefit Cosmetics is trying to shake things up with its new vending machines.