All Early Adopters

Article Albertsons Exec on Startup Partnerships and Where GenAI is Having an Impact
February 11, 2025 | By Paulina Karpis, B Capital
As Albertsons’ GVP of Technology and Engineering, Maria Latushkin is reshaping how one of America’s largest retailers merges in-store and online shopping. We talk with Latushkin about cultivating startup partnerships that thrive at enterprise scale, the pragmatic realities of deploying GenAI across vast workforces, and her vision for smarter, frictionless...
Article How Uber is Leveraging GenAI for ‘Zero Touch’ and ‘One Touch’ Customer Support
January 9, 2025 | By Paulina Karpis, B Capital
As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global...
Article Okta’s Chief People & Places Officer on Better Startup Collaborations
December 17, 2024 | By Paulina Karpis, B Capital
As Chief People & Places Officer at Okta, Vijay Rao has guided the company through a period of explosive growth. We talk with Rao about evaluating emerging technologies, building productive relationships between startups and large organizations, and avoiding common pitfalls that can derail implementation.