A really well-written treatise on the company’s approach to innovation, centered around telling stories. American Greetings, based in Ohio, makes greeting cards, party supplies, gifts, and operates a chain of retail outlets.
Overview of a training program Dell runs for account executives, sales engineers, and support staff who work in the company’s services organization. Titled “Making Innovation a Way of Life.”
Overview of the innovation workshop program at Tokyo-based NTT Data, an IT services firm with 76,000 employees. Includes slides on the benefits of running workshops.
An outline of the insurance company’s Innovation Ambassador program, which “help create, model, and nurture a positive, self-motivated” innovation culture.
A job description for the insurance company’s manager of special projects — innovation, based in Seattle. Includes responsibilities, qualifications, and benefits.
A framework for fostering productive discussions in order to make prototyping and project decisions. Includes a ranking system designed to “take groupthink out of the system.”
An article reviewing the first annual meeting of the company’s Strategic Technology Investments Group, including an update on the group’s efforts to introduce new technologies.
A template for new project ideas, including funding requests, milestones, risk assessment, and strategy. HCA Healthcare is an operator of hospitals and surgery centers based in Nashville, Tenn.
A map of the company’s process for running internal idea crowdsourcing challenges. Autoliv is a publicly-held Swedish company that supplies safety systems and components to automakers.
A brief and informative overview of the company’s product development process, including support functions and relationships, provided by the customer innovation R&D team.