All articles by Scott Kirsner - Page 31

Article How Panera Bread Reinvented Its Customer Experience
December 10, 2014 | By Scott Kirsner
Blaine Hurst of Panera Bread explains how he worked with CEO and founder Ron Shaich to design and test the “Panera 2.0” concept, working out of a single cafe near Boston’s Fenway Park.
Article Inside iRobot’s “Business-Driven” Strategy
November 15, 2013 | By Scott Kirsner
Colin Angle says his most important jobs is protecting products that have left the safe confines of the R&D lab but haven't yet grown into significant businesses.
Article Video: The Merits of Products Backed by the Crowd
September 11, 2013 | By Scott Kirsner
With Onehundred, father-and-son duo David and Calvin Laituri are trying to create a tight feedback loop between a product's designer, its buyer, and its manufacturer. Includes a short video.
Article How VMware Funds Innovation like a VC
May 13, 2013 | By Scott Kirsner
At the cloud and virtualization giant, more than 60 ideas have been presented over the last year-and-a-half, in areas like R&D, customer service, and field sales.
Article What Philips Wants from Open Innovation
June 18, 2013 | By Scott Kirsner
Philips North America chairman Greg Sebasky, left, calls it "one of the first attempts by a large company to do open innovation."
Article Doing Innovation as ‘Just One Guy’
September 4, 2013 | By Scott Kirsner
The State of Maryland's Chief Innovation Officer talks about catching criminals, reducing hospital admissions, and hackathons to help the environment.
Article How the Game Show Network Runs Hackathons
September 24, 2013 | By Scott Kirsner
The cable network's digital game development studio spells out the goals, process, guidelines, and awards for its quarterly employee hackathon.
Article Ten Tips from Corporate Venture Investors
October 1, 2013 | By Scott Kirsner
Corporate venture investing is on the rise. But if you're considering jumping in, are you doing it for the right reasons? We talked to current and former investors...
Article Intel’s Brandon Barnett: Mapping the Future
September 21, 2013 | By Scott Kirsner
The chipmaker's Director of Business Innovation explains how he uses experiments, hackathons, and networks of experts to help Intel map out areas of potential.
Article J&J on Building Its Global Network of Innovation Centers
October 7, 2013 | By Scott Kirsner
The healthcare giant, headquartered in New Jersey, is opening innovation centers in Silicon Valley, Shanghai, London, and Boston...