All articles by Scott Kirsner - Page 22

Article At Intuit and Amazon, Addressing the Customer’s ‘Job to Be Done’
November 1, 2016 | By Scott Kirsner
Authors of Competing Against Luck: The Story of Innovation and Customer Choice share an excerpt on how Intuit and Amazon determine whether they’re on the right track.
Article How Industrial Giant ThyssenKrupp Approaches the Era of the Smart City
August 23, 2016 | By Scott Kirsner
Patrick Bass, CEO of ThyssenKrupp North America, shares his vision of the future of R&D which includes customers, academics, and data from IOT products.
Article Why Tata Communications Sends Employees to Silicon Valley
April 27, 2016 | By Scott Kirsner
Alex Pelletier of $3 billion Tata Communications, part of India’s Tata Group, discusses why his team sends employees to Silicon Valley for “an immersion week.”
Article Alex Osterwalder: ‘Business Models Expire Like Yogurt in the Fridge’
January 13, 2016 | By Scott Kirsner
Alex Osterwalder, one of the developers of the Business Model Canvas, discusses how companies use the tool; its relationship to lean startup; and the challenges companies face.
Article Achieving Impact: Advice from Your Peers
February 25, 2016 | By Scott Kirsner
We gathered twenty senior innovation, product, and strategy executives, in collaboration with our partner Mindjet. The goal: to discuss how to create sustainable innovation programs.
Article Thomson Reuters’ Catalyst Fund for New Ideas
May 11, 2016 | By Scott Kirsner
The $13 billion created an internal seed fund called the Catalyst Fund in January 2014, which provides up to $350,000 in funding to build and test prototypes. Here’s how it works…
Article How Lululemon Brings Designers Closer to Customers
September 2, 2016 | By Scott Kirsner
At a new "lab" store in Manhattan's Noho neighborhood, customers are just a few steps away from the designers who work in the back half of the space.
Article Former JC Penney CEO on Apple Stores, SoulCycle & Approaching Digital Commerce
September 14, 2016 | By Scott Kirsner
Johnson discusses blending digital convenience with the offline experience, launching the Apple Store concept while working for Steve Jobs, and his time as CEO of JC Penney.
Article How Houghton Mifflin is Building an Ecosystem of Developers
September 20, 2016 | By Scott Kirsner
Can Houghton Mifflin Harcourt remake itself into a digital platform, distributing content, software, and cloud-based services to schools?
Article Frugal Innovation: Six Principles, a Case Study
February 11, 2015 | By Scott Kirsner
The authors of the new book “Frugal Innovation” share six principles of frugal innovation, and an example from the book about Kingfisher…