September 17, 2021 | By Ger Perdisatt, Contributing Columnist and Leader, Sales Excellence and Technology Strategy Organisation at Microsoft
“If you’re a leader expecting a technological silver bullet, a software panacea to all your business problems, without touching your people and processes,” writes Ger Perdisatt of Microsoft, “you’re going to struggle to derive value from a digital transformation program.” Here’s his advice on digital transformation, excerpted from the new book...