Data Insights: Who Leads Design and When Should It Be Part of the Innovation Process?

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Video Blue Cross Blue Shield on Using AI to Accelerate Pre-Approvals
Sim Kahlon, Director of Innovation at Blue Cross Blue Shield of Massachusetts, explains how the company used artificial intelligence to speed up prior authorizations in healthcare.
Video How Wayfair Leverages AI to Make Customer Care More Efficient
As part of our recent event, Leveraging AI in Business, Chandra Ganduri, Director of Data Science & ML at Wayfair, and Vaidy Raghavan, Director of Technology at Wayfair, explained how the company uses artificial intelligence to help map the customer journey and enhance the experience of a consumer.
Video MIT Executive Shares How Artificial Intelligence Could Evolve and Change Businesses
Tim Miano, Executive Director of MIT's Office of Innovation, spoke at our recent Leveraging AI in Business event about the rapid pace of change in technologies; the impacts AI could have on various fields; and the talent needed to support emerging tech trends.