Design thinking is often incorporated in innovation workshops. However, Naureen Meraj says that the emphathy, reframing, and ideation stages of the process are often overlooked during training. Focusing on these three stages can help innovators get into the customer mindset, leading to innovation wins. Meraj is a training and digital transformation leader who has worked at NTT Data and Salesforce.com.
We talk to Bob Czechowicz, Senior Director of Innovation at GS1 US, about the future of AI and how his team uses cutting-edge technologies to enhance global supply chain processes, all while maintaining the high standards and reliability that their stakeholders depend on.
