GenAI and the Economics of Knowledge Work

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Resource Most Useful AI Tools for Enterprises: The Emerging Ecosystem of AI Capabilities and Agents
From May 2024: a look at AI software vendors targeting the enterprise; the enterprise AI development stack; emerging GenAI use cases; eight key GenAI capabilities enterprises are investing in; and more.
Resource AT&T AI Policy for Employees and Third Parties
AT&T’s AI policy, created in 2021 and updated in 2023, applies to both employees and third-parties that might be involved in creating or using AI solutions. The document explains specific requirements for using GenAI, and outlines a number of principles to which the parties must adhere.
Resource Salesforce Ethical AI Maturity Model
Customer relationship management firm Salesforce has deployed AI throughout its product set, and has codified a set of five “Trusted AI Principles” that are embedded in the business.